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CUSTOMER SERVICE | RETENTION - MOBILE TELECOMS - CHESHIRE
- Posted By: Flexible Solutionz
-
Address:
- Springfield House
- Water Lane
- Wilmslow
- SK9 5BG
- Contact: 01625 53 11 14
- Date Posted: 18th Dec 2008
- Salary: upto £16k + Bonus + ote [commission]
- Location: Other (Wilmslow)
- Reference Code:
- Views Since Posting: 102
- Full Description:
Our client, based near Wilmslow, Cheshire is a market leading telecommunications provider.
We have a vacancy within the Customer Service Team for a Customer Advisor to develop and maintain relationships with there customers to aid customer retention and maximize the benefit received by the company from the account.
Hours: 37½ hours per week over 5 days flexible between the hours of 9.00 am and 6.00 pm to be agreed with Line Manager.
Holiday Allowance: 4 weeks paid holiday p.a.
Remuneration: A basic salary of upto £16,000 p.a. dependent upon experience plus commission package reviewed in May of each year.
Benefits include Pension, Bonus, Health Care, Life Insurance and Loyalty Scheme.
Duties to include but not restricted to:
· Development, maintenance and retention of customer relationships
· Informing customers of all Telecom products
· Resolving Queries within industry leading timescales
· Updating customer records
Essential Skills:
Computer Literacy
Experience in customer service/telesales/account development role
Excellent communication skills
Experience in the telecommunications industry - Ideally MOBILE experience
For more information call Paul Thomas at Flexible Solutionz or simply send your cv for an immediate response.
Keywords:
Customer Service Customer Service Telecoms Telecoms Telecommunications Telecommunications Customer Server Retention Retention retention Customer Service Customer Service Telecoms Telecoms Telecommunications Telecommunications Customer Server Retention Retention retention
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